ng 88's commitment to responsible gambling
Entertainment is best when it stays in control. ng 88 believes every player has the right to set their own limits — and we are here to support that right.
Our Responsibility
Playing at ng 88 should be an enjoyable experience for everyone — never a source of stress. Our platform operates exclusively for those aged 21 and above. We aim to make players aware of potential issues before gambling becomes a problem.
Gambling is a decision — and everyone needs a little help to make the right one. Under our Terms and Conditions, every account holder is required to follow responsible gambling guidelines. Deposit limits, time limits and self-exclusion options can be activated at any time from your account.
If you feel that gambling is having a negative impact on your life or on someone around you, contact us without delay. Our support team is available in Bengali and English, 24 hours a day, 7 days a week.
To learn more about our responsible gambling policy, visit our About Us page, where our values and platform goals are explained in detail.
All casino and betting activities at ng 88 are for those aged 21 and above only
Tools to keep yourself safe
ng 88 gives you the ability to make decisions on your own behalf. The tools below can be activated from your account at any time, or requested through support.
Self-Exclusion
Close your account yourself for a set period of time. From 7 days to a longer break — however long you need. Your account will not be accessible during this period.
Setting Deposit Limits
Set a maximum amount you can deposit each day, each week or each month. Once a limit is set, reducing it takes effect immediately, but increasing it requires a 24-hour waiting period.
Time Limits and Session Controls
Decide in advance how long you will play each day. Once the set time has passed, the platform will automatically notify you to take a break.
Setting Bet Limits
You can set in advance how much you will wager within a given period. This ensures you are warned before any major losses occur.
Setting Loss Limits
Set a limit on how much you are willing to lose in a week or a month before stopping play. Once the limit is reached, the account will automatically stop accepting new bets for that period.
Reality Check
A pop-up message appears at regular intervals so you can see how long you have been playing and the total amount wagered during the session.
Warning Signs
Gambling problems do not always become serious all at once — they develop gradually. Pay attention if you notice any of the signs below in yourself or someone you know.
- Spending beyond your budget or taking money from essential household expenses to use for gambling
- Placing bet after bet in an attempt to recover losses ("chasing losses")
- Hiding the extent of your gambling from family or friends, or lying about it
- Wanting to stop gambling but being unable to
- Losing focus at work or in studies and constantly thinking about gambling
- Using gambling as a way to relieve stress or emotional pain
- Continuing to gamble by taking on debt or borrowing money
If you recognise any of the signs above, contact our live chat straight away. All conversations are completely confidential.
Where to get support
Asking for help is not a sign of weakness — it is the right step. You are not alone; family, friends and professional counsellors are all there for you.
ng 88 Live Chat
Our support team is available in Bengali and English 24 hours a day, 7 days a week. Requests for self-exclusion or limit-setting can be submitted immediately.
Email support
For a more detailed discussion, contact us by email at [email protected]. Our team generally responds within a short time.
Family and Loved Ones
Family members or trusted friends are often the first to notice early signs of a problem. Talking openly with them is the first and one of the most important steps.
Professional Counselling
Specialist psychologists or counsellors are highly effective for gambling addiction. Contact mental health service providers, organisations and clinics in Bangladesh — professional support is available to everyone.
Community Support Groups
Support groups and voluntary organisations made up of people experiencing gambling problems help one another through the process of recovery. These can be found online or in person.
ng 88's Commitment and Your Privacy
We believe responsible gambling is not a restriction — it is a guarantee of your long-term wellbeing. Every tool and policy at ng 88 has been developed to help you keep control of your gambling.
Any conversation with us about self-exclusion or setting limits is completely confidential. How your personal information is collected, stored and used is explained in detail in our Privacy Policy.
We are always committed to protecting minors. Age is verified at the time of account registration and any suspicious account is investigated. If you suspect that a younger member of your family is attempting to access this platform, let us know immediately.
To activate the tools mentioned on this page or to get more information, send us a message on live chat at any time. Answers to detailed questions can be found on our FAQ page.